All the items on web site are eligible for free shipping through our standard shipping method. And you can return your order within 30 days without any reason. We provide the lifetime warranty on our chains and clasp.

If you need express shipping service, please send email to us via

Normally, we can ship the order within 2 days after you make the payment.

Check the Specification tab on product detail page for the estimated delivery time in your country.

For example, if the product stock is in the US and you are located in the USA, the estimated delivery time is less than 7 days by standard shipping method.

But if you locate outside of the USA, the estimated delivery time is between 10-25 days by standard shipping method.


We hope that we can be able to resolve whatever problems you are experiencing. We're very sorry for whatever inconvenience your purchase may have caused you.

Please kindly be advised that all of the Wellme products come with a lifetime warranty. If your product does not meet your needs or you have any questions, please contact us via and let us know what we can do to help you.

You can fill in the form to return the item in 30 days. Click here: